F.A.Q.
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How long does it take to manufacture 1 unit?
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The manufacture of one unit takes 8 days, the time of manufacture accounting for overloading of orders is 15-25 days. |
| What is the difference between wood species? |
The density of pine: 540 kg/m³
The hardness of pine: 2,5 |
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The density of oak: 700 kg/m³
The hardness of oak: 3,7-3,9 |
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The density of ash: 700 kg/m³
The hardness of ash: 4,0-4,1 |
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| Handles in the dummy are on the same level? Are there backlash? |
Handles in the dummy are on the same level. Backlash - 2mm on each side. |
| What discounts are available? |
If you order more than 1 unit, for each product will be assigned a 10% discount.
Discounts are also available in the price list
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| How do I become your partner? |
Send email to info@wooden-dummy.org with information about your offer. |
| How is the payment and delivery? |
Shipping is carried by
International Post or UPS to all over the world.
Shipping time by International POST: 20-30 days. (Sometimes up to 60 days).
Shipping time by UPS: 5-12 days.
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Payment by: PayPal or ( Visa | MasterCard )
If we do not have additional questions after you confirm the order, we will send a payment request on your E-mail.
After successful payment, the order will be manufactured and shipped.
We will send to E-mail a tracking numbers and invoice (if needed).
Parcels usually arrive at the door to your shipping address by courier.
Sometimes it comes a notice of the arrival a parcels from your Post Office.
In this case you must pick up the parcels from the Post Office.
It is also very important to pick up the parcel on time.
If the parcel remains for a long time at the Post Office, it can go back after 15-20 days.
Be sure to track and pick up the parcels!
You can track the package on these websites:
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| What caused the cost of production? |
This is one of the most important issues we are constantly working on!
The price of products consists of: the cost of delivery + cost of manufacture.
Shipping costs are calculated separately for Europe and America, for Asia prices may vary, because the cost of sending one kilogram can be much higher, such as shipping to Australia or the Philippines.
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| What guarantees does the product have? |
One year warranty for all products. You can additionally require a photos of your order before sending.
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